Vision, mission & values
We understand that access to communication, information, advice and guidance, as well as inclusion in the community, are significant barriers for people with sight and hearing loss.
To become the leading provider of services to adults with sight and hearing loss throughout the East of England and beyond.
To encourage understanding of sight and hearing loss and raise awareness of the impact that this can have on a person’s independence, health and wellbeing.
We endeavour to listen to and understand our customer’s needs. We treat people with dignity and respect. Our services are accessible, responsive and proactive and are delivered by professional, qualified and experienced staff.